Paying your monthly electric bill should be simple and easy. Now, with SmartHub’s updates and new mobile app enhancements, managing your account and service with Victory Electric is easier than ever. All of the features you love about SmartHub are still be available, just with a refreshed look and an enhanced user experience.
SmartHub is Victory Electric’s innovative resource for member account management and online bill payment system, and it can do more than you think. It can help you take control and manage your member account like never before, giving you more time to focus on other responsibilities.
If you haven’t tried SmartHub, check it out today. Whether through the web, your smartphone or tablet, you’ll be able to pay your bill, view your electric use, contact member service representatives, and get the latest news.
If you are a current user, you’ll notice the mobile app will have a fresh, new look. When you open the app, you’ll be able to see your energy use analysis upfront or can contact us with the click of a button right from the home screen. Outage and billing alerts are also displayed on the home screen, making it easy for us to communicate important information with you. Billing, payment and other features are available with one click of a button in a new condensed menu.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you will be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
Victory Electric will also have important notifications posted, and you’ll be able to choose how you want to be notified about your bill, including email and text messaging. You will also be able to set energy use thresholds so you’ll know when you’re use is higher than you’d like and help you keep your electricity bill as low as possible.
SmartHub’s contact feature makes connecting with us quick and easy. Reporting an outage is also quick and easy with the SmartHub mobile app. No need to call, just let us know about a service issue with a few taps.
Access SmartHub by visiting victoryelectric.net or by downloading the app on your mobile device through the Apple App Store (iOS devices) or Google Play Marketplace (Android devices).