Tired of writing checks every month? Want to remove another item off your monthly to-do list? Sign up for an automatic payment plan to have your electric bill automatically paid directly from your credit/debit card or checking/savings account. All Victory Electric members are eligible to join the program and the service is free. 

• It’s easy, convenient, fast and there is no need to wait in line. 
• The biggest advantage to AutoPay is your payments are processed automatically and consistently paid on time, which helps you avoid late payments and past due bills.
• You save the hassle of writing a check every month, paying postage, and getting it mailed on time.
• If you choose our paperless option to receive fewer bills in the mail and produce less paperwork, your bills are emailed each month and accessible through SmartHub.

What is AutoPay?

A no-hassle solution for paying your monthly electric bill. AutoPay is a recurring payment program that pays your monthly electric bill directly from the financial institution and account or credit/debit card of your choice on the bill’s due date.

How Does it Work?

Per normal, you will receive your electric bill on a monthly basis. When enrolled in AutoPay, your statement will display "[$] TO BE DRAFTED ON [DATE]” in the amount due box. You can also can opt for paperless billing and receive your bill electronically. You will receive an email or text message stating the amount due and that your detailed bill is ready to view in SmartHub. With both methods, you will have time, typically a couple weeks, to contact us with any questions or concerns before the amount due is drafted from your account on the due date. Credit/debit card transactions are limited to $2,500.

How Do I Sign Up for AutoPay?

Members can easily set up AutoPay from the convenience of your home or office via SmartHub. For instructions on how to set up AutoPay in SmartHub or if needing a form because you prefer not to set up AutoPay bank draft through SmartHub, visit our website for instructions or to download the form.

Can I Cancel AutoPay?

Absolutely! If you are not pleased with the AutoPay payment option, you can opt-out on SmartHub at any time. You can then pay by cash or check. If your credit/debit card expires, you get a new card, or you change bank accounts, it can easily be updated in SmartHub. If you need to temporarily suspend AutoPay, contact Victory Electric or visit SmartHub prior to the bill due date.

Is it Secure?

Data breaches make headlines, but online banking and payment systems are no less secure than leaving a check in an envelope in an unguarded mailbox. In fact, your accounts may be better protected through the encryption techniques used to secure members’ information. For more information on AutoPay, please visit our website at victoryelectric.net.