Notice:

If you are experiencing a power outage, please call our office at 620-227-2139 or 800-279-7915. Thank you!

Cold Weather Rule

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Though Victory Electric is a self-regulated electric utility, we participate in the special Kansas Corporation Commission Cold Weather Rule disconnect procedures for residential members during the time period November 15 through March 15. The guidelines set out below were established to protect not only you, the electric member, but also your member-owned cooperative.

Residential cooperative members unable to pay their electric service bills during the cold weather period may qualify, provided they fulfill certain good faith requirements when attempting to pay.

Some members believe once the Cold Weather Rule is in effect, electric bills can be ignored and the cooperative will not disconnect service––this is not true. The cooperative can and will disconnect for non-payment if certain criteria are not met. Victory Electric reserves the right to disconnect between 8 a.m. and 5 p.m., Monday through Friday when the temperature is at or above 35 degrees Fahrenheit. In no event during cold weather rule will the cooperative disconnect a service if the temperature is forecasted by the local National Weather Service to fall below 35 degrees Fahrenheit within 24-hours following the time of disconnection.      

The Cold Weather Rule does not apply to Prepay Power accounts. If the account balance is $0.01 or below during inclement weather, the account will be disconnected regardless of Cold Weather Rule.