Notice:

If you are experiencing a power outage, please call our office at 620-227-2139 or 800-279-7915. Thank you!

Billing Procedures and Due Dates

Contact Information

Victory Electric’s meters are read and member bills are processed on a monthly basis. Meters are primarily read remotely via radio frequency, but occasionally, meters require manual meter reads or need to be inspected if not transmitting data. It is the responsibility of the member to grant access to the meter location and to arrange for the safety of Victory Electric personnel while they are servicing the meter location. Easy accessibility to the meter at your service is required in order for our employees to do their job safely and efficiently. If you have a guard dog or access to your service is through a locked gate, please make sure that your dog is locked up and the gate is unlocked.

Billing Cycle
The cooperative service area is divided into billing cycles, and each member's meter is read approximately every 30 days. All bills are mailed around the 10th day of the month. This billing date may not be on the exact 10th of each month, as it can fluctuate by a day or two to account for weekends and holidays.