Does the timing of your electric bill match the timing of your payday? Would you like to avoid due dates, deposits, and late fees? Take charge of your energy dollars. Victory Electric's Prepay Power billing plan allows you to pay for electricity how and when you choose - at an amount that fits your budget.
Benefits
Your Power. Your Plan. Your Choice.
Victory Electric gives you total control over your electric bill.
- No deposit
- No hidden fees or charges
- No credit check
- Same rate and services
- Flexible payment options
Pay what you want, when you want!
How it works
Your Power. Your Plan. Your Choice.
The Prepay Power process is simple: put as much money as you want in your account, and we supply you with electricity. As you use power, your account balance goes down. When the funds run out, the electricity does too. You can "recharge" by adding money to your account any time, day or night.
- Sign up
- Load up
- Set up alerts
- Reload
Is Prepay Power right for you?
Your Power. Your Plan. Your Choice.
Prepay Power is a solution for all types of members. It puts the control into our members' hands, lets you keep tabs on what you use each day, and allows you to make adjustments before it's too late and the bill becomes to much to handle.
Prepay Power FAQs
Yes. An existing security deposit will be applied to any outstanding balance, including unbilled use, and the remainder can be refunded or transferred to your new Prepay Power account.
SmartHub displays your Prepay Power account as a credit balance. That means when you pay Victory Electric $50, it appears as $-50 because Victory Electric owes you that money. As you use electricity each day, it is deducted from the credit balance so Victory Electric's debt to you is less.
The threshold is the smallest amount of money you can have in your account before we send you a payment reminder. Victory Electric automatically sets the threshold at $25, but you can adjust this amount so you have plenty of time to make a payment. Once your account falls below the threshold balance, you will be alerted each day the balance is below your threshold by text message, call, email or all three - depending on what notifications you choose.
Failure to receive the alert does not stop a disconnection. You are responsible for routinely monitoring your account and electric use through SmartHub.
Payment arrangements are not allowed on Prepay Power.
Yes. Any funds provided by a help agency will be credited to an account once received. However, pledges by an organization will not postpone disconnection.
You no longer receive a monthly bill with Prepay Power. However, each month there is a "true-up" of the previous month's charges during our regular monthly billing cycle.
SmartHub has the ability to send notifications to multiple phone numbers and email addresses. In addition, individual credit cards can be used to make payments.
After Victory Electric recieves its power bill and Energy Cost Adjustment (ECA) from our power supplier each month, our system-wide billing process runs and your monthly ECA is updated for Prepay Power. The system recalculates monthly charges based on the ECA, so members may see an unusually high or low daily bill amount on the day after this "true-up" happens.
Yes. Monthly charges such as yard lights, taxes, franchise taxes and the service availablity charge will be charged to Prepay Power billing accounts on a prorated, daily basis.
Our automated, digital meters provide you and Victory Electric near real-time energy use information about how much, when, and at what rate energy is used. As the home uses electricity, your account balance updates daily depending on the amount of kilowatt-hours (kWh) used. You can also use the consumption information to monitor power in your home for energy conservation and more savings.
The service can remain off for a maximum of 10 calendar days before the account is closed. At the end of the 10 calendar days, the membership is considered canceled and your account will be final billed. The service availability charge, and other applicable charges like yard lights, will continue to be applied to the account during this 10-day period, regardless of whether the power is on or off.
Once you have replenished your account to a credit balance of $50 after being disconnected for an insufficient balance, power will automatically be restored. If you power is not restored within in 30 minutes, please call our office and a crew will be dispatched. A fee will be assessed if a crew is dipatched to restore power for nonpayment.
Yes, if a member wishes to convert a Prepay Power account to a regular-billed account, a credit check will be performed to determine if a deposit is requested.